Was a booking just made at your property? Great! Here's what to do next to make sure everything goes smoothly for you and your guest.
Quick checklist:
Message the guest
Block your calendar elsewhere
Confirm your payout account is set up
Add to your PMS (optional)
Send check-in details
1. Message Your Guest Right Away
Send a quick, warm message through Hostshare's in-app messaging to confirm the booking and thank them. This sets the tone for the whole stay — and there's a record of the conversation.
2. Block Your Calendar on Other Platforms
If you list on Airbnb or another platform, make sure the new booking blocks those dates too — double bookings are the fastest way to a bad review.
Using Hostshare's calendar sync? It updates automatically, usually within a few hours. No action needed.
Not sure you are synced correctly, or want to double-check? Manually refresh your calendar sync in Airbnb (Calendar > Availability settings > Sync calendars) or your PMS.
3. Confirm Your Payout Account Is Set Up
Before your payout can go through, make sure your account is verified:
Log in to your Hostshare account
Go to Account > Payments and Payouts
Enter or confirm your bank details
Double-check everything is accurate
If this is already set up, you're good — just worth a quick check before your first payout.
4. Add the Booking to Your PMS (Optional)
If you use a Property Management System, logging the booking there keeps everything in one place and can trigger your automated check-in workflows.
Direct PMS integration is on our roadmap and will connect automatically with many major platforms — for now, adding bookings manually takes just a minute.
5. Send Check-In Details
Once your Arrival Guide is set up under, sending check-in details is a one-click step on your end — the info you've saved gets pulled straight into your message to the guest, including:
Check-in / check-out times
Check-in instructions and method (key code, lockbox, in-person, etc.)
WiFi network and password
House rules and House manual
Setting up your Arrival Guide: Go to Listings > Arrival Guide and fill in each section (Check-in/Check-out Times, Check-in, Check-out, WiFi, House rules/manual etc.).
Once it's filled out, this content is automatically available to drop into your guest messages — no retyping for every booking.
Have a question on your booking? Reach out to Hostshare Support at support@hostshare or via in-app support chat.