Congratulations on booking your stay through Hostshare! To ensure a smooth experience, here are the steps to take after completing your booking:
✅ 1. Contact the host to confirm your reservation
It’s important to confirm your booking directly with the Host to ensure they are ready to accommodate your stay.
Use the message template below to reach out to the Host:
Hi [Host’s Name]!
I just made a booking at your place for [insert dates] on Hostshare! Thank you so much for being part of this amazing community.
Please let me know if you have any special check-in instructions or details I should be aware of.
For this trip, my plans are [briefly describe plans, e.g., “to use your place as a home base while exploring the area” or “to relax and recharge during a road trip”]. If any changes come up, I’ll be sure to keep you updated.
Looking forward to hearing from you soon!
Thanks again,
[Your Name]
✅ 2. Wait for the Host’s Response Before Making Travel Plans
We recommend waiting for confirmation from the Host before finalizing additional travel arrangements. Most Hosts respond quickly, but please allow up to 12 hours for their reply.
Why Wait?
Waiting for confirmation ensures there are no surprises. Potential issues such as calendar sync errors, unforeseen emergencies, or the rare instance of a Host not honoring their share pledge could affect your booking. Taking this step helps ensure everyone is aligned before you proceed with your travel plans.
✅ 3. Contact Hostshare Support if Necessary
If you don’t hear back from the Host within 12 hours or if the Host cannot fulfill their booking, please reach out to Hostshare Support so we can assist.
Why Contact Support?
We’re here to help by connecting with the Host on your behalf and taking appropriate action if necessary to resolve any issues with your booking.
How to Contact Support:
• Use the in-app support feature, or
• Email [email protected].
Important Reminder:
At Hostshare, we take our community values seriously. Hosts who fail to honor their share pledge without valid reasons (like emergencies) face restrictions or removal from the platform. While such cases are rare, they’re addressed promptly to protect our community standards.